
FAQ
All the most common questions answered in one place!
How To Use Crystal Clean
How do I use Crystal Clean?
Pour the entire contents of the Crystal Clean bag into a clean litter box. Make sure you are getting the proper 2 inches of depth. Remove your cat's feces every day. When you scoop the feces, make sure to shake off the extra litter granules. Thoroughly mix the litter every day to avoid saturating the same spots in the litter box that cats prefer to urinate in. When the litter is saturated, typically after a month's use, empty the entire litter box's contents into a trash bag. If there is any residue on the bottom of the litter box, clean the litter box before pouring in your new supply of Crystal Clean.
How long does a bag of Crystal Clean last?
Each bag of Crystal Clean is designed to last an entire month for one medium sized cat in an average sized litter box (12" x 16"). After you pour your Crystal Clean into your litter box, make sure you are getting the proper 2" of depth. If you aren't getting the proper amount of depth in your litter box, talk to us! We'll set you up with the perfect subscription plan for your needs.
How do I dispose of Crystal Clean?
Solid excrement is the only waste you need to scoop and dispose of. Empty the entire litter box's contents into a trash bag. Just throw it away like you normally would and replace all of the litter every month. Don’t be alarmed if the litter gradually turns yellow over time; this just means
Crystal Clean is doing its work to trap and absorb odors.
Will my cat have any problems using Crystal Clean?
Most cats take to Crystal Clean immediately, but some cats have a harder time transitioning. We all know cats can be picky, so this may happen if your cat doesn't recognize Crystal Clean 's new texture, color, or (lack of) smell.
Luckily we have some tips to help with the transition! Try taking one poop and one urine clump from the old litter and put it into the new Crystal Clean fill. Your cat will recognize the familiar smell and know this is still their bathroom. This has been really successful in transitioning our feline family members to Crystal Clean !
Another method would be to fill your litter box with 75% Crystal Clean and add a 25% layer of the old litter to the top. Your cat will mix it in themselves, and then you can use 100% Crystal Clean next month when you replace it!
Can Crystal Clean be used for a multi-cat household?
Absolutely! Multi-cat households love Crystal Clean.
Will Crystal Clean work in my self-cleaning automated litter box?
Yes. Crystal Clean's sand-like texture works great with many automated self-cleaning litter boxes. If your litter box already works well with other crystal litters, it will work great with Crystal Clean.
About Crystal Clean
What are the ingredients of Crystal Clean?
Crystal Clean is made of super absorbent Silica Gel. Silica Gel litter is made from naturally occurring minerals, so Crystal Clean is safe for your cat and friendly for the whole household. Crystal Clean is manufactured in one of the world's largest and most trusted kitty litter plants sourcing its own silica microgels using carefully selected mineral sources. In addition, our manufacturing facility uses the highest quality control standards.
What is Silica Gel?
Crystal Clean is made of super absorbent Silica Gel, combined with a proprietary formulation of indicators to help you monitor your cat's urine for acidity and alkalinity levels outside the average range, plus the visible presence of blood. Silica gel, or Synthetic Amorphous Silica (SAS) is a form of silica that has been widely used in topical and oral medicines, food, and cosmetics for decades. Crystal Clean is manufactured in one of the world's largest and most trusted kitty litter plants sourcing its own silica microgels using carefully selected mineral sources. In addition, our manufacturing facility uses the highest quality control standards.
How effective is Crystal Clean at odor control?
Our super absorbent silica gel eliminates smells by trapping urine inside (not clumping around it) and drying out feces. By drying out your cat’s waste, Crystal Clean is obliterating odors even before you have a chance to scoop.
Orders
How long will it take for my order to arrive?
A majority of orders are processed within one business day and arrive within 3 - 5 business days.
is it possible to order more than three orders at a time?
Absolutely!
How do I cancel my subscription?
You may cancel your subscription at any time. In order to cancel before your next order, you must cancel prior to your confirmation of the applicable order. To manage your subscription online, Log in to your account
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