Got questions?

Everything you need to know

Can't find your answer? Email us at meow@crystalcleanlitter.com

For a single cat, one bag typically lasts 4–6 weeks — compared to 1–2 weeks with clay. Crystal litter absorbs moisture and locks in odor without clumping or breaking down, so you're scooping solids and the bag lasts far longer than you'd expect.

Yes — when you do the math. One bag of Crystal Clean replaces up to 4 bags of clay litter. Add in a subscription discount and free shipping, and most customers save $15–$25 per month compared to what they were buying at the store.

Yes. Crystal Clean uses silica gel crystals that trap and absorb odor molecules at the source — no masking, no perfume. That's better for your cat's lungs, better for allergy sufferers, and means your home actually smells clean instead of just smelling like "fresh linen."

Crystal Clean is 99% dust-free and contains no fragrances or harsh chemicals — making it a strong choice for households with allergies or respiratory sensitivities. Clay litter dust is a common irritant for both cats and people; switching to crystals removes that problem entirely.

A good rule of thumb: one bag per cat per month. For two cats sharing a box, we recommend our 2-pack subscription. For three or more cats, the 4-pack is the best value and keeps you from running low between deliveries.

Most cats transition easily within a week. Start by mixing 25% Crystal Clean with 75% of your current litter, then gradually increase the ratio over 7–10 days. Picky cats may need a slower blend — that's normal. Avoid changing the box location during the transition.

Completely flexible. You can skip a shipment, change your frequency, or cancel anytime from your account — no phone calls, no hoops. Most customers set it to every 4–6 weeks and forget about it. That's kind of the point.

First-time customers can return Crystal Clean within 30 days for a full refund — no forms, no hassle. Just reach out to meow@crystalcleanlitter.com and we'll take care of it. We're confident you won't need to, but the guarantee is there.